Customer Service

Current US delivery time for all This Fits Me products is 3-5 business days, sometimes as early as 2 days. HOORAY!

International shipping requires a longer delivery time of 10-14 days depending on customs. Orders may take up to 30 days if there is an issue with customs security. Please refer to our FAQ section for additional international shipping information.

Once your order has been processed, your item(s) will be shipped within 3-5 business days. We occasionally ship on weekends, and many orders process quickly (within the same day) and may be delivered faster than expected.

Before emailing customer service, please review our company Policy & FAQ section as your question may already be answered there.

Customer Service Office Hours (East Coast & West Coast Offices):
Monday – Friday: 9:00 am – 5:30 pm
Saturday: Closed
Sunday: Closed
Holidays: Closed

For customer service questions, please contact us by clicking here.

For faster service, send a detailed description of your concern along with your PayPal purchase receipt. Emails sent outside of office hours will be responded to on the next business day. A TFM representative will contact you within 72 hours.

We reserve the right to refuse service to anyone. Please be kind when emailing us, we are human too :)

Thank you for purchasing your health products with us!

– This Fits Me Team